Privacy Policy

1. Scope

This Privacy Policy applies to personal data we process in connection with your use of the Services, including when you create an account, submit content, purchase subscriptions, or communicate with us. It does not apply to third-party services that may be integrated with or linked from the Services.

2. Information We Process

Depending on how you use the Services, we may process the following categories of information:

a. Account & Contact Information

Information you provide when creating or managing an account, such as email address, username, or other contact details.

b. Voice & Audio Data

Minimal audio recordings or voice samples you choose to submit when using translation, voice cloning, and other features, solely for the purpose of providing and operating the Services.

c. Service Inputs & Outputs

Text, audio, or other content you provide to the Services, as well as system-generated outputs associated with your use.

d. Technical & Usage Information

Device, session, performance, and usage-related information necessary for service operation, analytics, reliability, and security.

e. Payment & Subscription Information

Billing and subscription-related information processed by third-party payment processors when you purchase paid plans.

f. Communications & Feedback

Support requests, inquiries, survey responses, or other information you voluntarily provide to us.

We do not intentionally collect or sell personal private identity information unrelated to providing the Services.

3. How We Use Information

We may use the above categories of information for purposes including:

• Providing, operating, and maintaining the Services
• Delivering speech synthesis, translation, captioning, and voice cloning functionality
• Billing, subscription management, and fraud prevention
• Service analytics, reliability monitoring, and feature improvement
• Customer support and administrative communications
• Security, abuse prevention, and legal compliance

4. Voice Cloning and Model Training

Voice or audio data is processed primarily to deliver requested functionality.

If you enable voice cloning features, voice recordings may be processed solely to create and maintain your personalized voice model. Such recordings are not used to train shared or global AI models unless you explicitly opt in.

You may request deletion of stored voice models where supported by the Service and applicable law.

5. Data Protection & Regional Privacy Rights

Depending on your jurisdiction, you may have certain rights under applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act / California Privacy Rights Act (CCPA/CPRA). These rights may include the right to access, correct, delete, or restrict the processing of your personal data, the right to data portability, and the right to withdraw consent where processing is based on consent.

HaloVoice does not sell personal information and processes personal data primarily to provide, operate, and secure the Services.

6. Sharing of Information

We may share information with:

• Service Providers and Processors who assist us in operating, securing, or improving the Services
• Affiliates within our corporate group
• Third Parties You Authorize, such as integrations or content sharing features
• Legal and Regulatory Authorities where required by law or to protect rights and safety

We do not sell personal data to third parties.

7. International Transfers

Information may be processed in multiple jurisdictions where we or our service providers operate. Where required, we implement appropriate safeguards consistent with applicable data protection laws.

8. Data Retention

We retain personal data only for as long as reasonably necessary to provide the Services, fulfill contractual obligations, resolve disputes, or comply with legal requirements. When data is no longer needed, it may be deleted, anonymized, or aggregated.

9. Your Rights and Choices

Depending on your jurisdiction, you may have rights to:

• Access or correct your personal data
• Request deletion of personal data
• Restrict or object to certain processing
• Request data portability
• Withdraw consent where processing is based on consent

You may exercise these rights by contacting support@halovoice.app. We will respond as required by applicable law.

10. Security

We implement technical and organizational measures designed to protect personal data from unauthorized access, loss, misuse, or alteration, consistent with industry standards.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will provide notice through the Services or by other appropriate means. Continued use of the Services after updates indicates acknowledgment of the revised policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact: